Remote Ordering

K-Optical introduces an exclusive innovation in customer service!

Enter Rx Studio Remote

K-Optical's easy to use computerized ordering system gives you the power to place orders with the convenience of your office PC. Our system provides unparalleled accuracy and efficiency in job ordering with multiple internal Rx Checks to ensure the required information is complete and correct. You have total control over the ordering process with a direct link into our system! This added efficiency allows an additional discount on every order! Your specifications are placed directly into our computer system, guaranteeing the highest degree of accuracy and efficiency! Easy to use with any web browser!

Rx Studio Remote Features:


Versatility

•Easy entry of multiple pair orders or duplicating information from previous orders.

•Search current lens types and materials that will fill your patient’s needs. (Example: you are able to search for progressive lenses containing a +3.50D add power, in Polycarbonate, etc.)

•Get instant price quotes for an order using the Quick Price tab, allowing you to price the RX accordingly for your patient.

•Search our pattern database for frame shapes to order lenses only without shipping any frames back and forth.

•Send shapes of your Patients frame by several methods.You can search the shape database and attach a shape from our library to an RX, use the shape from a previous RX from our files for that patient, or through a Tracer interfaced with your computer. This helps improve your patient satisfaction by allowing them to wear their existing eyewear while their new Rx is being prepared. Using electronic shapes allows us to rapidly deliver their Rx to you by eliminating the lag time of waiting for frames to be shipped to and from the lab.

•Check shipments and their contents before they arrive.

•Print copies of invoices.

•Send and receive messages directly to our staff.

•Schedule pickups and shipments.

Profitability

It is quick, easy, efficient, and reliable. It saves you time and money by allowing you to select current lens and coating products for your patients needs with all processing information needed, no callbacks wasting time on incomplete information. Every order transmitted receives a discount! You can access pricing for an Rx and bill your patient accordingly so there are no billing surprises.

Real Time Order Tracking

At K-Optical, we know that time and efficiency is important to you. That is why every job's status is updated continually by the use of our electronic job tracking system. As the job passes through each workstation, the location and status are automatically updated. You will be able to track the progress of your orders from the receiving stage all the way through the shipping stage.

Complete Rx Record Storage

Our system allows you to keep track of all your jobs in progress and keep records of what was ordered. With our system, you can search for an individual job in several different ways: by name, date, and order number. Also, you are able to duplicate previous orders and their lens shapes and use that shape data for new orders. Old invoices can be accessed and reprinted.







K-Optical, Inc.